Welcome to The Whistleline
 

Friendly, efficient customer service. We guarantee it.

Whether online, by telephone or in person, our tradition is to provide outstanding personalized service to our customers.

If the merchandise you purchased doesn't fit, or if it's the wrong color,
we promise to exchange it promptly - and with no hassle.

If a product is defective for any reason, we will replace it or refund your money - whichever you prefer.
phone

Phone 253-813-1302

Most of the time, you can count on talking with a real human being if you call during our regular office hours, which are 8:00 AM to
6:00 PM (Pacific Time) Monday thru Saturday.

Since we do attend instructional clinics, tournaments and other special events here in our home state of Washington, there may be times you reach our voice mail. Rest assured that someone will return your call promptly upon receiving your message.
email

E Mail Us

We'll respond quickly to your request. Our CONTACT FORM helps to prevent spam. But don't worry, it's easy to fill out and your information is received and used only by The Whistleline. Read our privacy policy for your own peace of mind.

Face to Face...

travel

Though we do not maintain a "brick and mortar" retail store, our entire inventory is available so you may purchase items in person if you live or work near Auburn, WA. Give us a call to let us know when you want to visit and we'll be happy to "open up shop" especially for you.

We also carry a full line of merchandise when we take our van to tournaments or other soccer events around Western Washington. Please come say hello!

ship

Shipping & Handling

You can always expect prompt service from us. With few exceptions, orders are processed within 24 hours from the time we receive them.   If there is reason for delay, we will contact you as soon as we are aware of it.

We ship by USPS Priority Mail. This means that orders going to addresses in the continental United States will arrive within 1-3 days.

If the "Shipping Charge" shown on your completed order sometimes seems high, that's because our shopping cart calculates an estimate based on cross-country rates.

WE DO NOT BILL YOUR CARD until actual shipping and handling rates have been determined. The sales receipt enclosed with your order and emailed to you will highlight the adjustment.

International Shipments

Since postage rates for orders outside of the U.S. vary widely, we do contact our international customers individually regarding the charges that will apply. We also provide an estimated delivery date. Any applicable customs fees are the responsibility of the recipient.


©The Whistle Line
28301 45th Ave S.
Auburn, WA 98001
Ph: (253) 813-1302
 
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